Returns & Refunds Policy

At Symbiosis Skincare, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for products in their original, unopened condition.

1

Initiate Your Return

Contact our beauty concierge team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our laboratory team inspects the return, we will process your refund to the original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing